Apr 19 2009
Crack is whack.
“Forgetting Sarah Marshall” is a funny film. At least I think it is. I only managed to get about 45 minutes into it before my Blu-ray player sounded like it was grinding corn for the day’s tortillas.
Lo and behold, upon inspecting the disc, a crack near the edge. So I used the handy “Report a Problem” link on the Netflix site, and they’re sending me out a new one tomorrow. End of story, right?
Well, it would be, except that this happened to me two weeks ago with a copy of “Hancock.” The replacement Netflix sent out worked fine, so I managed to finish watching that one. (It was about half of really good movie, but that’s a story for a different blog post.) I didn’t think anything of it at the time — but now that it’s happened to me twice, I had to use the Google to find out if something is amiss.
Sure enough, there are plenty of annecdotes about cracked Blu-rays from Netflix. When pressed, Netflix apparently blames the Post Office for mishandling the discs. The Post Office apparently blames Netflix for using crappy paper envelopes for shipping the discs. They’re probably both right. All I know is that it’s enough of an inconvenience that the missus thinks I should drop Blu-rays and only order regular DVDs from Netflix. Cooler heads prevailed, but Netflix should take note: Since you’re charging extra for these things, you should probably find a way to have them delivered properly.
Edit (04/21/09): Replacement copy of “Forgetting Sarah Marshal,” also cracked.
Edit (04/24/09): Replacement of replacement copy of “Forgetting Sarah Marshal,” also cracked. Netflix customer service gave me a Post Office number and basically told me to bitch to them.
Edit (04/28/09): Replacement of replacement copy of replacement copy of “Forgetting Sarah Marshal,” also cracked. I’ve switched to DVD-only. If anyone knows how to contact Netflix executives to express displeasure, please let me know.
Edit (04/29/09): I thought I was going to get a DVD, but my Blu-ray subscription runs through the end of the month. So they sent me another cracked Blu-ray.
Edit (05/02/09): Another day, another cracked copy of “Forgetting Sarah Marshal.” This time, I didn’t ask for a replacement.
Quick — can you spot my left anterior descending artery in the first image? No? That’s because it was nearly completely blocked at the time. After doctors inserted a couple of tiny plastic/metal mesh thingys, it popped open as shown in the second image.
Substantively, the first McCain-Obama debate was a wash. Anti-intellectual conservatives can bitch and moan about how Obama sounded like he was full of “book learnin’” while McCain had experience — but that’s only going to fly for the faithful. Similarly, Obama just hasn’t been to the places or had the experiences McCain has had. Even if you feel McCain has drawn the wrong conclusion from those experiences, he still had them. Only partisans won’t admit that.
Check out the first headline under the “Also on MSN” header to the right. I won’t belabor the same point I made a few months ago about the media’s inability to handle any of the serious matters that concern the country in this election year.
So I decided that I wanted one of these: a
Since Best Buy changed their Reward Zone program for the worse, I’ve been shopping at Amazon.com a lot more. Since I’m cheap, I like to use their free shipping option when I can, which utilizes the United States Postal Service as a carrier.
Compare that tracking information to what you usually get from UPS, and it’s night and day. UPS will let you know when the package was picked up, when it entered their processing facility, when it left their processing facility, when it ended up at another processing facility, when it left that processing facility, when it got on a truck and when it was left on your doorstep. It’s more of what you’d expect when you “track” a package.